Acceptable Use Policy
Last Updated: January 2025
This Acceptable Use Policy ("AUP") governs your use of Global VPN services. By using our services, you agree to comply with this policy. We are committed to providing a safe, secure, and legal VPN service for privacy and security purposes.
Zero Tolerance for Illegal Activity
Global VPN has a strict zero-tolerance policy for any illegal activities conducted through our service. Violations will result in immediate account termination without refund and may be reported to appropriate law enforcement authorities.
1. Permitted Uses
Global VPN is designed for legitimate privacy and security purposes, including:
- Privacy Protection: Protecting your personal data and online privacy from surveillance and tracking
- Secure Connections: Encrypting your internet traffic on public Wi-Fi networks (cafes, airports, hotels)
- Business Security: Secure remote access to work networks and corporate resources
- Personal Security: Protection from hackers and malicious actors when browsing online
- Travel Security: Maintaining secure access to your accounts while traveling internationally
- Research: Legitimate security research and privacy testing with proper authorization
2. Strictly Prohibited Activities
The following activities are strictly prohibited and will result in immediate termination:
2.1 Illegal Activities
- Criminal Activity: Any activity that violates local, state, national, or international laws
- Fraud: Financial fraud, identity theft, phishing, or any deceptive practices
- Copyright Infringement: Downloading, distributing, or sharing copyrighted material without authorization (piracy)
- Child Exploitation: Any content involving minors in sexual or exploitative contexts (reported to authorities immediately)
- Drug Trafficking: Sale, distribution, or facilitation of illegal drug transactions
- Weapons Trafficking: Illegal sale or distribution of weapons or explosives
- Human Trafficking: Any activities related to human trafficking or exploitation
- Terrorism: Any activities supporting or promoting terrorism
2.2 Hacking & Unauthorized Access
- Unauthorized access to computer systems, networks, or accounts
- Attempting to breach, probe, or test security of systems without explicit authorization
- Exploiting vulnerabilities in software, websites, or networks
- Password cracking, brute force attacks, or credential stuffing
- Deploying or distributing malware, ransomware, viruses, or trojans
- Botnet operation or participation
- Port scanning or network reconnaissance without authorization
2.3 Abuse & Harassment
- Cyberbullying, harassment, stalking, or threatening behavior
- Hate speech or content promoting discrimination
- Doxxing or publishing private information without consent
- Impersonation or identity fraud
2.4 Spam & Malicious Communications
- Sending unsolicited bulk email (spam)
- Phishing campaigns or social engineering attacks
- SMS spam or robocalling
- Distribution of malware through any communication channel
2.5 Network Abuse
- Denial of Service (DoS) or Distributed Denial of Service (DDoS) attacks
- Operating Tor exit nodes or open proxies
- IP spoofing or traffic manipulation
- Excessive bandwidth consumption that degrades service for others
- Running servers or services not authorized by your plan
2.6 Platform Rule Evasion
- Circumventing bans or suspensions on third-party platforms
- Creating multiple accounts to evade restrictions
- Automating interactions with platforms in violation of their terms
- Scraping or data harvesting in violation of website terms of service
Note: This list is not exhaustive. Any activity that is illegal in your jurisdiction or that causes harm to others, our service, or third parties is prohibited.
3. Compliance with Laws
Users are responsible for ensuring their use of Global VPN complies with:
- All applicable local, state, and national laws in their country of residence
- All applicable laws in the countries where our servers are located
- International laws and regulations
- Terms of service of third-party platforms and services accessed through our VPN
4. Monitoring & Enforcement
4.1 Our Approach
While we maintain a strict no-logging policy for browsing activity, we may:
- Monitor connection metadata for service optimization and abuse prevention
- Investigate reports of abuse from third parties
- Cooperate with law enforcement when legally required
- Implement automated systems to detect and prevent abuse
4.2 Abuse Reports
We take abuse reports seriously and investigate all credible complaints. Reports can be submitted to:
5. Consequences of Violations
Violations of this Acceptable Use Policy may result in:
5.1 First Violation (Minor)
- Warning notification via email
- Temporary service restriction
- Requirement to acknowledge policy compliance
5.2 Serious or Repeated Violations
- Immediate account suspension pending investigation
- Permanent account termination without refund
- Reporting to law enforcement for illegal activities
- Civil legal action to recover damages
- Blacklisting from future service
Legal Action
For serious violations including child exploitation, terrorism, or major criminal activity, we will immediately report to appropriate law enforcement agencies and fully cooperate with investigations. Such violations may result in criminal prosecution.
6. Reporting Abuse
If you become aware of any abuse of our services, please report it immediately:
Please include as much detail as possible: timestamps, IP addresses, URLs, and description of the abuse.
7. Changes to This Policy
We may update this Acceptable Use Policy from time to time. Significant changes will be communicated via email and website notification. Continued use of our services after changes constitutes acceptance of the updated policy.
8. Contact Information
For questions about this Acceptable Use Policy: